Privacy Policy Overview

At ISBA Mutual Insurance Company, we prioritize your privacy and are dedicated to safeguarding it through advanced technology that ensures a secure and practical online experience. This Privacy Policy applies to the ISBA Mutual Insurance Company website and oversees our data collection and usage practices. By accessing and using the ISBA Mutual Insurance Company website, you agree to the practices outlined in this Privacy Policy.

Personal Information Collection

ISBA Mutual Insurance Company collects personal information identifying you, such as your name, email address, home or work address, and telephone number. Additionally, we gather non-unique, anonymous demographic details like your ZIP code, age, gender, preferences, interests, and favorites. Our system automatically logs information regarding your computer hardware and software, including your IP address, browser type, domain names, access times, and the addresses of referring websites. This data assists us in managing our services, maintaining service quality, and generating general statistics about the ISBA Mutual Insurance Company website usage.

Please be cautious when sharing personally identifiable information on public platforms provided by ISBA Mutual Insurance Company, as others could access and use this information. Note that ISBA Mutual Insurance Company does not monitor your private online communications. We encourage you to review the privacy policies of any websites you link to from ours to understand how those sites collect, use, and share your information. ISBA Mutual Insurance Company is not responsible for external websites' privacy practices or content.

Consent to SMS Messaging and Email Marketing

ISBA Mutual Insurance Company gathers consent for SMS messaging through our website. General website behavior consent is gathered by visiting the website. Message and Data Rates may apply. You can STOP messaging by sending STOP and get more help by sending HELP. Detailed information on our SMS consent practices can be found in the Consent to SMS Messaging section on our website. Consent for text message and email marketing is accepted by submitting any form on the website.

Cookie Usage

Cookies are implemented on our website to enhance your browsing experience, security, analytics, and customization. By visiting our website, you consent to the use of cookies and similar technologies. Select “Accept all” to agree to our use of cookies and similar technologies. Select “Manage cookies” to make more choices or opt-out.

Security Measures for Personal Information

ISBA Mutual Insurance Company employs robust security measures to protect your personal information from unauthorized access, use, or disclosure. We store your personally identifiable information on secure computer servers in a controlled environment. Transferring sensitive personal data (like credit card numbers) to other websites is protected using encryption technologies such as the Secure Socket Layer (SSL) protocol.

Sharing of Personal Information

ISBA Mutual Insurance Company does not sell any personal data. All collected data is used for internal purposes only and is not shared with third parties, affiliates, or partners. We do not share personal data (phone numbers) and consent with third parties, affiliates, or partners. Our privacy policy explicitly states this, ensuring transparency in our data handling practices.

Sample Message Content

Your sample messages must contain not only your brand name but also sufficient detail about the message's purpose. Messages that are too short or only say "REPLY STOP TO CANCEL" are not accepted. For example, a proper sample message would be: "ISBA Mutual Insurance: Your policy update is ready. Reply HELP for assistance or STOP to cancel."

Privacy Policy Updates

ISBA Mutual Insurance Company may periodically update this Privacy Policy in response to company and customer feedback. We encourage you to review it regularly to stay informed about how we are protecting your information. Our privacy policy is located on our website for easy access.

Contact Us

ISBA Mutual values your feedback regarding this Privacy Policy and is committed to promptly resolving any issues. If you have concerns about our adherence to this policy or related issues, please contact ISBA Mutual Insurance Company at (312) 379-2000.